Responsibilities:

1. Liaison for internal customer support
2. Provides direction when discrepancies are found
3. Read work orders or receive oral instructions to determine work assignments
4. Communicate with associates from other shifts
5. Complete daily logs.
6. Work with suppliers to correct part/shipment issues
7. Other projects and tasks as assigned by supervisor

Skills and Experience:

1. Excellent verbal communication skills and good listening skills
2. Previous experience working from home as an agent would be an asset
3. Ability to stay calm under pressure
4. Dependable attendance work history
5. Computer literate – able to learn and utilize multiple systems
6. Ability to listen, talk and type at the same time
7. Able to type a minimum of 35 words typing per minute